Customer Service

Everything you need te know

FAQ

We ship worldwide. More information about shipping conditions and costs can be found on the order information page.

Orders between €225 and €500 are automatically sent via registered mail, insured up to €500. Orders over €500 are shipped with additional insurance, ensuring your purchase always arrives safely.

You can return your order within 14 days. More information can be found in our return policy.

You can choose from various payment methods such as iDeal, Mastercard or Visa, PayPal, or Apple Pay.

If you have a complaint, we are happy to assist you. Feel free to contact us via our contact page.

You can download a copy of your invoice under “my account.”

You can change all your details via the “my account” page.

You can change your email address via the “my account” page.

You can find your order history under “my account.”